Echoes & Footprints© (“the app”, “we”, “us”) is a guided 43-day healing journey. This policy explains what information we collect, why, and how it is handled. By using the app or this website you agree to this policy.
Information we collect
We collect only the information needed to give you an account and save your journey:
- Account information — your name and email address, provided when you register or sign in.
- Your content — the journal entries and reflections you write in the app.
- Progress data — which days you have completed and your place in the journey.
- Purchase records — confirmation that you bought Lifetime Access (date, amount and a transaction reference). We never receive or store your full card details.
- A user identifier — an account ID used to associate the above with you.
We do not collect your precise location, contacts, photos, or device identifiers for advertising. The app contains no third-party advertising and no analytics trackers.
How we use your information
- To create and secure your account and sign you in.
- To save and display your journal entries and journey progress across sessions and devices.
- To confirm your purchase and unlock Lifetime Access.
- To send account emails (welcome, purchase confirmation, password reset) and, if you choose, gentle daily journey reminders.
- To provide customer support when you contact us.
How your information is stored
Your information is stored securely on our backend servers and transmitted over encrypted (HTTPS) connections. Passwords are stored only in hashed form. We retain your data for as long as your account is active, and delete it when you delete your account.
Sharing
We do not sell your personal information and we do not share it with third parties for their own purposes. We use the following service providers only to operate the app:
- Apple — processes in-app purchases on iPhone and iPad. Payment details are handled by Apple and are never shared with us.
- Stripe — processes payments on the web and Android. Payment card details are handled directly by Stripe and are never stored by us.
- Abacus.AI — hosts our website, servers and database, and delivers our account emails.
Your choices and rights
- You can reset your journey, which clears your progress and reflections.
- You can export your journal entries from Settings on the web app.
- You can turn daily reminder emails on or off in Settings.
- You can delete your account and associated data directly in the app (Settings → Delete Account), or by contacting us at [email protected].
- You can ask us to access or correct your information by emailing us.
Children’s privacy
The app is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact us
If you have any questions about this policy or your data, contact us at [email protected].